Frequently asked questions
If what you need isn’t here, call 1 216 916-7000 and ask us directly.
- What information can be found in my health record?
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A health record is created any time you see a health professional such as a
doctor, nurse, dentist, chiropractor or psychiatrist.
- Your medical history and your family’s medical history
- Labs and x-rays
- Medications prescribed
- Alcohol use and sexual activity
- Details about your lifestyle (smoking, exercise, recreational drug use, high-risk sports, stress levels)
- Doctor and nurse notes
- Results of operations and procedures
- Genetic testing
- Research participation
- Driver’s license
- Social Security number
- Financial information such as credit cards and payment info
- What kind of medical care does the Ohio Orthopedic Network provide?
- We offer comprehensive orthopedic care through a network of physician offices, rehabilitation centers and diagnostic facilities.
- Do you provide access to all necessary providers?
- Yes. Our network is built to give you complete provider access, so your care stays coordinated from first appointment to discharge.
- How many locations are available?
- We have over 30 treatment locations throughout the network, so there is usually care close to home.
- Is scheduling convenient?
- Yes. Our centralized scheduling process lets you arrange appointments for a range of medical services through a single point of contact.
- Do you help with paperwork?
- Yes. We handle the paperwork for you, which speeds up approvals so you can start treatment without unnecessary delays.
- Will my appointment start on time?
- We aim to see you at your scheduled time. Our centralized service also provides precise scheduling, expedited response, accurate pre-procedure instructions and dedicated quality assurance staff.
- Do you use the latest medical technology?
- Yes. We keep current with new medical equipment and treatment technologies, and our nationally certified specialists receive ongoing advanced training.
- How large is your team?
- The network includes more than 80 staff members dedicated to orthopedic care.
- How many patients have you served?
- We have helped over 2,000 patients receive the care they need.
Still have a question?
Scheduling can answer most things on the phone in a couple of minutes.